SCHEDULES
Every effort will be make to operate according to published schedules. Circumstances sometimes develop beyond our control and accordingly West’s Coastal Connection cannot hold itself responsible for errors in timetables. Inconvenience or damage resulting from delayed coaches. Connections are not guaranteed and schedules are subject to change without notice.
SMOKING
Will not be allowed on any of West’s Buses.
OBJECTIONABLE PERSONS
West’s Coastal Connection reserves the right to refuse transportation to any person under the influence on intoxicating beverages or drugs or who is unable to take care of them selves or to any person whose conduct is such or likely to be such, as to make then objectionable to other passengers. Passengers not wearing shoes or other protective footwear will be denied transportation.
CHILDREN’S FARES
Children who have not reached their fifth (5th) birthday must be accompanied by an adult paying passenger. One child under five (5) years of age will be carried free of charge. Additional children under five (5) years of age will be required to pay the applicable half fare. Children who have reached their fifth (5th) birthday but have not reached their twelfth (12th) birthday will be charged one (½) of the adult fare.
ANIMALS
West’s Transportation clients will be permitted to bring their service animal on a trip if the animal provides a service for the client.
COMPLAINT POLICY
If you have a complaint, you may write to: West’s Transportation, Inc. PO BOX 82, Milbridge, Maine 04658 or call 800-596-2823. Your complaint will be investigated and responded to within 10 business days. A record of all complaints and their resolution is kept on file in the main office. This policy is meant to cover Title VI American’s With Disabilities Act; general service (including denial of service) and unfair competition complaints.
TITLE VI POLICY
West’s Transportation, Inc. complies with the Ttile VI Civil Rights Act of
- No persons shall on the grounds of race, color, religion, sex, sexual orientation, age, national origin or ancestry, physical or mental handicap, or other basis prohibited by law, be discriminated against for any reason.
Wheelchair Bus available with 1 (one) day notice.
Ticket Agents and Bus Stops
Concord Trailways - Bangor
Ticket purchase on bus is with correct change only and US Currency Drivers are not allowed to carry cash.
No Food or Drink on bus
Baggage Limit
Two bags
West’s will not be responsible for lost or stolen articles.
Bicycles
If space is available there is a $7.00 fee
Freight service available
Funded in Part by MDOT and FTA